Arconix FAQ v1.1 Released

Keeping the releases coming, v1.1 of my Arconix FAQ plugin should be available to download in your WordPress dashboards. The major feature of this release is the much-requested ‘groups’ taxonomy, which allows users to assign FAQ items to one or more groups for a much more logical display on the user’s website.

There are a couple things worth noticing in the screenshot.

  1. Everything is, by default, alphabetical. This can be overcome by changing the order and orderby parameters in the FAQ shortcode, or by numbering the FAQ items into whichever order you’d like. For example, using 1. What is Foo?, 2. How can I find Bar?
  2. Underneath ‘group a’ you’ll note a section of text. That is configurable from the ‘group’ edit screen. To get there, go to FAQ -> Groups from the Dashboard. On the right, click on the group name to get to the Group edit screen. The last box at the bottom is a description box. Whatever you enter there will show up beneath the Group title when the FAQ items are displayed.

Please keep in mind, you cannot mix and match the groups functionality. Since we’re outputting the FAQ items by group, if a FAQ item does not belong to a group, it will not be displayed.

So try it out and let me know how this new functionality is working for you. If there’s anything else you think I should add, let me know and I’ll add it to the dev board.

  • Awesome plug-in. Just what I needed! It works great!

    Here are a few new features that would be nice:

    1. Ability to specify order of groups from the group edit screen
    2. Option to add a “expand/collapse” buttons for groups and/or entire FAQ

    Thanks so much!!

    • Hi Tom,

      Thank you for the feedback. It’s always good to hear from users. WordPress default behavior for taxonomies allows sorting by name or ID only. That said, when in doubt there’s probably a plugin. You might want to try Custom Taxonomy Sort. I haven’t tried it myself, but if you do, let me know how it works.

      As for option 2, it’s something I’ll be investigating. I have to see what my options are there.

  • Rais


    I have used this pluging whn i publish it using short code [faq] it display all and not in any stlyed format its simply sidply text without any jquery effect so for that wht i have to do

    • Hi Rais,

      Do you have a link to your site where this is happening? It sounds like there’s an issue with the theme you’re using — either a jQuery conflict or a missing WordPress tag or something. I’ll be able to tell more when I can see it in action.

      • Mateusz

        Hello John,

        I think I have the same problem. In Polish language version of my website the formats are ok, but in English the plugin displays unwrapped text and the wrong font. Why? Thank you in advance!


        • Hi,

          Thanks for using my plugin. When I look at the html on that page, the entire FAQ section is wrapped in pre and code tags, which is causing the failure to properly word wrap. Those tags are not added by my plugin. Can you go to the FAQ page in WordPress check the html view? Look for opening and closing pre and code tags surrounding the FAQ shortcode and remove them?

  • JPH

    Hello, John –

    Thank you for this plugin, has come in very handy for what I was wanting to do on my website.

    I do have one question to see if it can be done, and that is to add an extra button at the bottom a FAQ content, that can be clicked to close/collapse that particular from there, instead of the visitor having to scroll up, on longer FAQ entries, in order to close it from the title area… that would be really awesome and useful!

    Thank you again,

    • Hi Jeff,

      Thanks for the kind words. That’s an interesting thought. I had not considered what would happen with larger FAQ’s… I’ll certainly add it to the list of requested enhancements.

  • Allison

    how do i set the parameters in the shortcode to change the display from alphabetical to something different (like the slug)? Is it [faq orderby=”slug”] ? I tried that, and it doesn’t change anything. Do I need to change something in the plugin.php file? I’m not sure how to go about achieving this, but I would like to re-order the groups using the slugs rather than changing the group names to “1. Group Name”, “2. Group Name”, etc.

    • Hi Allison,

      You want to order the FAQ groups, correct? If so, right now my plugin doesn’t have support for ordering by the slug, or any item other than name for that matter, but it’s definitely something that should be added.

      That said, an existing workaround for that would be to set up one shortcode per FAQ group ( [ faq group="billing" ] [ faq group="ordering" ] ). If you don’t have too many groups, that should work OK.

      I’ll work on adding that functionality to the next release.